Terms of Service

By using this website or placing an order, customers agree to provide accurate information and to use the website lawfully. Product availability, pricing, shipping estimates, returns, and refunds are subject to the information shown at checkout and in the applicable policies.

Merchant and Business Operator

Store name: Gofshoe
Merchant and business operator: Zhang Ke
Business address: 06 Yangpo Group, Longchuan Village, Zhenhu Township, Xiji County, Ningxia, China

Zhang Ke is responsible for the operation of Gofshoe, customer orders, customer service, returns, and refunds.

US Fulfillment

Beck’s Shoes provides US fulfillment services for Gofshoe under a business cooperation arrangement. This includes order fulfillment and shipping support.

US shipping and returns address:
6321 Highland Dr
Salt Lake City, UT 84121
United States

Beck’s Shoes is a US fulfillment partner and is not presented as the owner or official website operator of Gofshoe.

Shipping

Orders are processed within 1-3 business days.

Orders are shipped to the United States by a delivery carrier selected for the order, which may include USPS, UPS, FedEx, or DHL. Estimated transit time is 1-5 business days after processing.

Shipping is $5 for orders up to and including $25.00. Orders over $25.00 qualify for free shipping. The threshold is calculated on the order subtotal before shipping and before applicable taxes.

Returns and Refunds

Return requests may be submitted within 30 days of delivery. Beck’s Shoes covers the return shipping cost for eligible returns. Approved refunds are processed within 10 days after the returned item is received and inspected.

Contact

Email: [email protected]
US customer service: +1 801-274-6905